The LifeWise Provider News Page has Moved | 1/5/24
Visit and bookmark our new page to find out about our latest updates and exciting new changes
Act Now to Receive InstaMed EFT Payments in 2024 | 11/6/23
Individual plan network providers may need to update their InstaMed accounts
InstaMed Account Updates for Individual Plan Providers | 10/5/23
Providers with individual plan patients may need to update their InstaMed accounts
Annual Risk Adjustment Data Validation Audit | 7/6/23
Provider offices may receive a request for medical records from Cognisight or directly from LifeWise
Introducing Rx Savings Solutions | 10/24/23
A tool to help your patients control their prescription drug costs
EvergreenHealth and LifeWise have Reached an Agreement | 4/6/23
There will be no disruption for LifeWise members who receive care at EvergreenHealth
AIM Specialty Health Transitioned to Carelon | 4/6/23
This is a name change only and will be no changes to the way providers submit requests or the contact information to check status
Change of Claim Editor being Implemented for Professional and Facility Claims | 4/6/23
ClaimsXten® will be the new claim editing system to enforce correct coding and billing practices
Fighting Substance Use Disorders with Medication-Assisted Treatment | 4/1/22
This is the first article in a series highlighting the importance of medication-assisted treatment and breaking down the stigma of substance use disorder
Enhanced Claims Editing Implementation | 11/18/21
Enhanced claims editing applied to claims processed for payment.
Avoid Claim Edits and Denials with These Helpful Tips | 9/2/21
Upcoming expansion of claim editing affects professional and facility claims
Value-Based Care and LifeWise Provider Relationships | 3/19/21
Relationships built on trust, shared data, and analytics can decrease cost of care and health outcomes.
COVID-19 Updates | 1/21/21
Our FAQ is updated regularly with the most accurate information.
2021 LifeWise Plans | 1/7/21
What you need to know about 2021 plans.
LifeWise Extends Cost Share Waivers To COVID-19 Testing and Treatment | 9/17/20
In 2020, LifeWise members will not pay a cost share for FDA-approved diagnostic testing and treatment for COVID-19.
We’re Growing Our Behavioral Health Network! | 8/20/20
Encourage out-of-network colleagues to join our network.
New Approach to Reduce E and M Billing Errors | 7/16/20
Coding Advisor aims to educate and reduce evaluation and management billing errors.
InterQual Criteria Used to Review Services | 6/18/20
LifeWise expands use of InterQual® criteria to review services.
Racism Is a Healthcare Issue | 6/18/20
We need to do Better.
Extended Prior Authorization Timelines Ending | 6/4/20
The timelines established by the OIC have ended.
Antibody Testing Medical Policy | 6/4/20
LifeWise’s Antibody policy is consistent with CDC’s guidance.
CPT Lab Test Codes for Antibody Tests | 5/14/20
It’s critical for providers to correctly code these claims.
Expanded Telehealth for Mental Health and Substance Use Disorder | 5/7/20
Three additional in-network providers to help support members during the COVID-19 pandemic.
Your Teen's Mental Health During Isolation | 4/16/20
It’s important for teens to stay emotionally connected with friends.
Coding Tips for Telehealth During COVID-19 Crisis | 4/16/20
LifeWise is here to support members and healthcare providers during the coronavirus (COVID-19) outbreak.
COVID-19 Updates: Coverage, Telehealth Expansion, and Prior Authorization | 4/2/20
Get update for coverage during the coronavirus (COVID-19) outbreak.
COVID-19 Updates | 3/19/20
LifeWise is working to provide the most accurate COVID-19 information.
View Individual Plan Deductibles, Benefits, and PCPs | 3/19/20
Get tips for the Search Member Eligibility function.
LifeWise Response to COVID-19 | 3/6/20
LifeWise is ready to support members and healthcare providers during the COVID-19 outbreak.
Minding Mental and Heart Health | 2/20/20
Did you know 33%of people who’ve survived a heart attack will suffer from depression?
Individual Plans No Longer Using eviCore Healthcare | 2/6/20
Learn how to submit a prior authorization for outpatient rehabilitation services.
New Secure Site for LifeWise 2020 Individual Health Plans | 12/19/19
Learn how to access and preview our 2020 Individual plan site in OneHealthPort.
New Member ID Cards for 2020 Individual Plans | 12/19/19
How to identify Individual Plan members.
Everything You Need to Know About 2020 Individual Plans | 12/19/19
Resources, training guides, and more!
Appeal Process for 2020 Individual Plans | 12/19/19
Learn how to submit clinical and claim appeals and request peer-to-peer reviews.
New Claims Mailing Address for 2020 Individual Plans | 12/19/19
Tips for processing claims for 2020 Individual Plans.
Prior Authorization Process Changing for LifeWise’s 2020 Individual Plans | 12/12/19
Everything you need to know about 2020 prior authorizations.
Eligibility and Benefits for 2020 Individual Plan Patients | 12/5/19
Where to find eligibility and benefit information.
The Bree Collaborative Wants to Improve How Care is Delivered | 12/5/19
They need your help!
New Electronic Funds Transfer Vendor for Our 2020 Individual Plan | 5/5/20
Want your 2020 claims paid faster? Make sure you’ve sign up with InstaMed for EFT.
Medical Policies and Claim Editing System for 2020 Individual Plans | 9/19/19
Evolent Health will begin managing many of the operational responsibilities for our Individual plans.
New 2020 Individual Plans | 9/19/19
Network name change for Individual plans.
New Primary Care Facilities for LifeWise Patients | 8/15/19
Two new primary care centers will be opening in Spokane.
Helping Kids to Be Health Smart | 7/18/19
Tips to help teens and parents work together for their health.
Are You a New Contracted Provider? | 7/18/19
Here are some tools to help you serve your patients.
New Youth Shelter Opens With Help From LifeWise | 6/20/19
LifeWise’s $1.6 million donation makes a difference for at-risk youth.