General News
Published February 8, 2021
Your new LifeWise clients should create an online account to get started with their new health plan. With an online account, they can:
- See their health plan details
- Pay bills online
- Find a primary care provider (PCP) or other in-network providers
- Print a temporary ID card
- Track claims
- Get cost estimates
- Use the mail-order pharmacy
Below is all the information you will need to help them through the process.
Best web browsers
For an optimal web experience, we recommend that your clients use Google Chrome, Firefox, Safari, or Microsoft Edge. (Internet Explorer is not recommended.)
Registering for an account
To get started, your individual clients should:
- Have their member ID handy
- Visit the sign-in page, then select “click here to register”
- Create a unique username and password
Password issues
To reset a forgotten password, your clients can:
- Visit the sign-in page, then select “forgot login info”
- Follow the prompts to retrieve or reset their username or password
Returning individual members
If your returning individual clients created an account for their 2020 LifeWise health plan, they don’t need to register for another one this year.