General News
Published January 13, 2020
If your individual client hasn’t received their member ID card in the mail yet, here’s some helpful information they can use in the meantime.
General ID card numbers
Only member ID numbers are unique to individuals with LifeWise plans. All other ID card numbers are the same for all members.
Your clients can use the following ID card information for doctor visits or prescription medications while waiting for their physical card to come in the mail.
LifeWise Health Plan of Washington
- Group #: 1100009 (exchange), 1000000 (off-exchange)
- Rx Bin #: 610014
- Rx group #: LWWAPDP
Temporary ID cards
Your clients can also print off their own temporary ID cards by creating a new online account and signing in to the secure member website.
Note: As of 2020, we have a new secure website for individual clients. New, returning, and grandfathered members will all need to create a new online account to print off their temporary ID cards and see their personal health plan details. If your individual clients sign in to their previous LifeWise account, they will only see past claims information from 2019 and earlier – 2020 health plan information will not be included.
Producer questions
If you need further information, email us at producer.support@lifewisehealth.com with the member’s name, date of birth, and a simple explanation. We’ll respond via email within 24 hours.