Forms

Get a form to file a claim, get authorization, appeal a decision and more.

    • Authorization for release of psychotherapy notes – Allows access to notes made by medical professionals providing psychiatric or psychological services.
    • Disclosure accounting request – Request a record of how we disclose information about your client for reasons other than our normal business functions.
    • Information release form – Give permission to obtain and discuss your personal and health information, including sensitive information such as substance abuse, reproductive health, and mental health. Your client can also authorize members on your plan to see your sensitive information on lifewise.com or ConnectYourCare (personal funding account).
    • Non-disclosure request form – Requests concerning sharing health information.
    • Request for amendment of records – Change official personal information we maintain using this form.
    • Request for inspection of records – Request certain records that we maintain containing your client’s personal information.
    • Member appeal and authorization form – Request an appeal of a decision and/or give permission for another person to submit an appeal on your client’s behalf.
    • Independent Review Organization (IRO) – These are external medical and contract experts not associated with LifeWise. We’ll forward your request at no additional cost to you. Please complete the internal appeal process with LifeWise prior to submitting an IRO request
    • Member complaint form – Send a complaint if you’re feeling unhappy and only wanting to share your opinion with LifeWise.
    • Complaint and appeal rights – Learn about your appeal rights.